Required Information For OEM Warranty Conditions
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Details the specific information and imagery required by OEM manufacturers to process warranty claims for glass tubes, laser power supplies, and chillers.
Applies toAll machinesTopicGeneral
Please follow our requirements strictly!
Overview
In order to warranty parts, the OEM manufacturers of the products require that we gather some specific information and imagery.
DC Excited Glass Tubes
To process the warranty for glass tubes, the OEM requires a picture of the destroyed tube as shown below:
SPT Glass Tubes
Break the glass tube, put the metal head and the label together to take a picture
Reci Glass Tubes
The number on metal head and the label must be clearly.
Laser Power Supply (LPSU)
more on this coming soon
Chiller
more on this coming soon
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