I ordered my Nova 24 a couple of months ago. All correspondence with Thunder Laser USA has been great. I... read moreI ordered my Nova 24 a couple of months ago. All correspondence with Thunder Laser USA has been great. I had many questions before I decided to purchase. Never did they make me feel like I was bothering them and always indicated to call back if I had any more questions. This was a big purchase for our small business. Is The Thunder more expensive than some other brands you might think so but you must consider the entire picture. Better warranty, superior customer service, top quality components all add up to a better VALUE. Here is my observations, once I received my Nova 24-60 watt laser. First of all it showed up earlier than expected! It was very well packaged, the 5000 chiller was included in the cost which is not standard with other brands. As I up packed the machine I noticed there was not a mark or blemish anywhere on this machine. This is rare these days and I for one really appreciate a tool that is well taken care of. Even the inside in area you can’t see where we’ll painted and CLEAN.Setup was straight forward, the toolbox they provided had any tool you would need and includes an extra head, lens cleaning kit, fuses, depth gauge, magnets for holding down material, extra belts. There was no adjustment to the laser it was spot right out of the box. The material library they provide for LightBurn is very helpful in getting you up and being productive. One of there Reps Brian Bell has been awesome always quick to respond to any questions I had. I’ve been very happy with the items I’ve created with this laser. Speed, quality and customer support matters in business. If your thinking about a laser, consider Thunder Laser USA, you won’t be disappointed. read less

We purchased a laser from Clay and have been very happy. Clay spent a lot of time with us,... read moreWe purchased a laser from Clay and have been very happy. Clay spent a lot of time with us, and the support has been fantastic! Highly recommend Thunder Laser USA! read less

We got our NOVA 51 Last year at this time as an addition to our CNC business. We had ZERO... read moreWe got our NOVA 51 Last year at this time as an addition to our CNC business. We had ZERO knowledge of laser engravers and where hoping for the best. Honestly have had very good luck with our unit. very simple to maintain and operate. RDworks software and all controls are the same as a friends BOSS unit and I still joke that I paid half as much for almost double the machine!!! Thanks Clay for all your help through the process! read less

Clay was extremely helpful when I bought my Nova 24 about 6 months ago, he was very patient when I... read moreClay was extremely helpful when I bought my Nova 24 about 6 months ago, he was very patient when I asked a bunch of newbie laser questions and helped out when I was having some technical issues. I am completely satisfied with my purchase. read less

I have had my laser machine for about eight months now. I was new to the whole laser machine business... read moreI have had my laser machine for about eight months now. I was new to the whole laser machine business and Clay was very helpful with answering all my questions and helping me trouble shoot my problems. I am very happy with my machine and it’s performance. I would highly recommend thunder laser USA. The prices and quality are great. read less

We purchased a Thunder Laser Nova 35 from Clay in September of 2018 and we have had absolutely no regrets.... read moreWe purchased a Thunder Laser Nova 35 from Clay in September of 2018 and we have had absolutely no regrets. Clay has been helpful and informative every time we engage him and the machine has been amazing. We are happy Thunder Laser USA customers and when it comes time to add another machine into the mix we won't hesitate to buy from Clay again. read less

Thunder Laser authorized agent in the U.S. Great partner and very responsible to customers.

Excellent sales and support. I couldn't be happier with Clay and Thunder Laser. I was very hesitant at... read moreExcellent sales and support. I couldn't be happier with Clay and Thunder Laser. I was very hesitant at first because A) I was spending a lot of money and B) buying a overseas laser. But the process was quick and easy. read less

I bought a Nova 35 a year ago and am very pleased with the purchase! What I am most impressed... read moreI bought a Nova 35 a year ago and am very pleased with the purchase! What I am most impressed about is first the Machine build. Everything arrived as it should have, packaged very well. The other thing that has impressed me is that any question I have had has been answered quickly and handled professionally. Clay has been amazing and a pleasure to do business with! As soon as my business has the need I will be buying another Thunderlaser! read less

We recently purchased a NOVA 24 setup. Clay's package included everything needed to get started. We are happy with the... read moreWe recently purchased a NOVA 24 setup. Clay's package included everything needed to get started. We are happy with the build quality of the laser. Clay has been awesome with answering questions and being up front with everything. Highly recommended. read less

I’ve had my laser cutter for about 5 months now, and I am so happy with my purchase. The laser... read moreI’ve had my laser cutter for about 5 months now, and I am so happy with my purchase. The laser arrived in a large wood crate and was shipped with care. Since receiving my laser Clay has been so kind and helpful and is always ready to answer any questions that may arise. I definitely recommend Thunder Laser USA! read less

Good service, quick delivery, competitive pricing on the laser. We've had ours running for ~3 months now with very little... read moreGood service, quick delivery, competitive pricing on the laser. We've had ours running for ~3 months now with very little adjustment required to cut 1/4"-1/2" plywood for our robotics team, as well as acrylic of various thicknesses. read less

Purchased a Nova 35 in January. Clay was easy to work with and always responsive. The machine has worked great... read morePurchased a Nova 35 in January. Clay was easy to work with and always responsive. The machine has worked great since we got it. read less

I've been using my Nova 24 for about 2 weeks, this thing is rock solid and just works out of... read moreI've been using my Nova 24 for about 2 weeks, this thing is rock solid and just works out of the crate. I had a couple of questions related to setup and help from Brian Bell was terrific. The laser is built like a tank, speed is incredible and hard to get used to compared to my first laser. The other laser will most likely be sold as I can't see using it again. The Lightburn software that comes with the laser is excellent. Completely satisfied with this purchase so far! read less

My wife and I have a CNC machine and I am pretty good with the software. We were wanting a... read moreMy wife and I have a CNC machine and I am pretty good with the software. We were wanting a laser for months and after researching, Thunderlaser fit our budget and desires. Although the laser is great, the service before and after the sale is what made out our minds up. Clay was very professional and informative. Clay is not one to pressure and he didn’t blow us up with emails and phone calls. He always went out of his way to answer any questions we had and very prompt. Running our laser is a breeze because of the CNC software is just nearly like the laser. It is a wonderful machine And we highly recommend the machine and Clay! read less

I've owned my Laser for about 8 months now and have had it running 12-16 hours a day. It has... read moreI've owned my Laser for about 8 months now and have had it running 12-16 hours a day. It has yet to let me down and has been a huge boost to my production.I did manage to burn out the power supply somehow, but Clay and Co. had a new part out to me within a few days and got me back up and running.I HIGHLY recommend this product line for anyone looking for a dependable mid-range laser that can withstanding a lot of abuse. read less

Tech Brian is very helpful and patience. Always a great experience working with him. Thunder Laser though out purchasing, setting... read moreTech Brian is very helpful and patience. Always a great experience working with him. Thunder Laser though out purchasing, setting up and running my machine was been very easy to do business with. I would highly recommend buying a laser from them. read less

Their service after the sale is absolutely second to none. They not only go out of their way to help... read moreTheir service after the sale is absolutely second to none. They not only go out of their way to help with your needs, they'll offer links to their competitors if they are out of stock. If you've been on the fence and not sure, do yourself a favor and contact these guys. I promise you'll be glad you did. -HD Powder Coating & Sandblasting- read less

Amazing machine, no real problems so far. I’ve had for about 3 weeks. Customer Service is amazing. I also own... read moreAmazing machine, no real problems so far. I’ve had for about 3 weeks. Customer Service is amazing. I also own a Boss and the Thunder has so many more common sense features than the Boss. Air assist controls on the outside of the machine, rotary plug on the front inside instead of all the way in the back on the boss, much faster engraving speed, exhaust auto comes on and auto turns off. Should have went with thunder for my first one. read less

very nice build, good delivery, Have had the machine for about a month and love it. Brian has been excellent... read morevery nice build, good delivery, Have had the machine for about a month and love it. Brian has been excellent at providing knowledge and support in a quick manner. Couldnt be happier with the investment. read less

I can't say enough good things about this company. Brian has been amazing to work with from the beginning. After... read moreI can't say enough good things about this company. Brian has been amazing to work with from the beginning. After receiving the machine and getting it set up he has been there to help me work out any kinks that I have had. I would highly recommend this company to anyone looking to purchase a new machine. You are not only buying a quality machine but amazing customer support. read less

So I've had my Thunder laser about 2 was now. And this thing is a beast, it's done everything I've... read moreSo I've had my Thunder laser about 2 was now. And this thing is a beast, it's done everything I've wanted it to do. Brian has been so helpful on anything I've asked. He's literally the Sheldon Cooper of lasers .. read less

I purchased the NOVA24, with some upgrades, in March of this year. Planning to use it to grow a new... read moreI purchased the NOVA24, with some upgrades, in March of this year. Planning to use it to grow a new facet of my business, I was nervous to spend the money in a company, and a product, I knew so little about. I made the plunge. Clay has been a huge asset. Any time I have a question, I can call Clay and he helps guide me through the process. His help alone was worth purchasing a thunder laser. Outside of that, the product is phenomenal. I have operated other Chinese made CO2 lasers, and thunder has a great product. I recommend anyone to purchase their product. read less

We bought a Nova 35 80 watt laser in March of 2019 and it has been flawless. I... read moreWe bought a Nova 35 80 watt laser in March of 2019 and it has been flawless. I am very pleased with the quality of this machine. I reviewed and researched lasers for two years before I purchased.. I honestly do not believe you will find a better laser anywhere close in this price range... I find the quality to be professional grade... It's easy to tell that these are built with pride. The laser was perfectly aligned when it arrived. I found the set up was easier than I expected. I use the laser to cut out holster patterns... not only does it cut my patterns but it also marks my stitch lines saving me even more time... it does in ten minutes what it took me 3 hours and truly has increased my capabilities.. not to mention it has saved me from another carpel tunnel surgery... the head knife was wearing my wrist out. you can see my laser on southerncharmholsters.comThe laser simply amazes me and the customer service from Clay has been excellent. If your in the market for a laser cutter, I highly recommend Both Thunder and Clay. read less

Have bought 3x lasers from Thunder Laser. All of the them we setup in an hour or two from drop... read moreHave bought 3x lasers from Thunder Laser. All of the them we setup in an hour or two from drop off and run great. Never had a single issue. Have bought other off brand imports and have had to literary thrown them in the trash. Thunder Laser is the only brand for us. Thank you so much for a great machine! read less