Where can I find my offsets, Lightburn Device profile, Lightburn License Key or my USB stick files

1 min read·Updated Sep 2026
Applies toAll machinesTopicGeneral

If you are trying to recover some files from your USB stick, Gold Card or your Lightburn license you can check out the Thunder Laser USA Downloads Portal.

Download Portal

If you are unable to locate what you need, please submit an email to [email protected]

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Fastest response times in the industry from our US-based support team.