Our Process
Engaging with us from A to Z
How we advise and resolve all your questions before you spend $1 on an Enterprise-Grade Laser Engraving System.
The Sales Process
Direct phone discussion
Enjoy exclusive connection to one of our expert account managers
Respond to our detailed and structured questionnaire
Receive a focused, relevant, ROI-centric recommendation and pricing
One-on-one interaction with the account manager on all items contained in the recommendation
Clearly view the features you’re paying for, and the ones you don’t need
Explore the financing options in our comprehensive guidelines
Connect to the best after-sales service and help-desk in the industry
The Thunder Laser USA Contribution to Every Project
- Our team is integral to you realizing an unsurpassed customer experience.
- If you are a business, we are central to your engraving machine investment being ROI positive on every level - from design to output.
- If you are a hobbyist, there’s no degree of customization that phases us.
- In our book, there’s no such a thing as an unmovable obstruction. Only innovative solutions.
- Our Proprietary technology and Cast-iron Warranty is legendary.
- Our Expert Advice has the power to secure you significant savings as we demonstrate that you are only paying for what you need.
- Our ability to match your needs to the right machine and accessories is why we lead, and you benefit from it.
Our Team - Transparent, Reliable & Competent
The Thunder Laser USA Undertaking
- Our professional team stands behind every deal with our established technical expertise. We are acutely aware of your need for due diligence at every purchase level.
- As part and parcel of working with and adhering to precise standards, we committed ourselves to an international laser engraving brand. Its compelling attractions are that it’s distributed in 17 countries worldwide and capable of enterprise-grade results at less cost.
- Our ability to match model and accessory features to your exact needs gives us the confidence to secure you up to 67% discount versus equivalent competitors systems. We have proven that our machines can deliver strong investor returns with regularity.
- We deliver complete purchase satisfaction, one customer at a time.
Ready to speak to one of our Experts?
Getting started can be the most challenging part of any project. Let us do the heavy lifting so you can focus on your designs.
Open the box; pull out your machine; get to work. Engrave on wood, leather, acrylic, metal—let us know your materials of choice, and we’ll find the machine to match.
If you’re ready to upgrade your machine, take your business to the next level, or just create, we’re here to help.
Questions? Comments? Curious about our laser system technology? Schedule a call today. We actually answer our phones.
