Troubleshooting · General

Thunder Laser Scanning Offset Adjustment

How to enter scanning offsets in LightBurn for Thunder Laser machines, plus how to find your offsets if you have lost your gold card.

Preface: This article covers how to enter your scanning offsets properly and some steps to troubleshoot what went wrong and where to find your offsets if you lose the gold card.

If you have a new machine that was built and shipped around Q2 2023 or later, we recommend using the Easy Button to import your offsets and many other things. If you have a dual laser source machine (Titan Pro) you will need to enter your RF tube offsets as laser one and then repeat the process for your Fiber source as laser two.


How to Enter your Offsets

Offsets are what control the quality of your Engraving (Fill and Image Layers) when using Bi-Directional mode. If you do not enter the offsets right, you will have issues with scanning offset alignment.

  1. Open Lightburn and check your Units (mm vs in, seconds vs minutes)

    Pre Lightburn 2.0:

    Open Lightburn and click the Gear icon (Edit>settings)

    Make sure you are in mm/sec mode (Can change back when done)

    LightBurn settings mm/sec mode

    Lightburn 2.0 and Later:

    Open Lightburn and Edit the Device

    Make sure you are in mm/sec mode (Can change back when done)

    LightBurn 2.0 Devices button

    Click the Devices button. Select the Device you want to edit and click the Edit button. Then click the Next button until you get to the window where you name your device.

    LightBurn 2.0 units setting

    Once you have your units set, click the Next button until your reach the end of the Device Editor and then click the Finish button.

  2. Open Up the Device Settings Window

    Pre Lightburn 2.0:

    Click the Gear\Screwdriver icon of Edit>Device Settings in Lightburn

    Device Settings window pops up

    Gear/Screwdriver icon in LightBurnDevice Settings window

    Lightburn 2.0 and Later:

    Click the Gear\Screwdriver icon of Edit>Device Settings in Lightburn

    Device Settings window pops up

    Gear/Screwdriver icon LightBurn 2.0Device Settings window LightBurn 2.0

    Select the tab for Basic Settings.

  3. Enable Offsets

    Go ahead and do this so that we do not forget. It does not good to have offsets entered but not enabled.

    Not Enabled (Red, Slider to the Left)

    Enabled (Green, Slider to the right)

    Scanning offsets not enabledScanning offsets enabled
  4. Enter Offsets using the Add Button

    Values will be entered into the Speed and Line Shift boxes only, nothing should be in the Initial Offset box except 0's.

    Click the Add button

    Enter the values for each line. Repeat for all lines on the Gold Card

    Add button in Device SettingsEnter offset values
  5. Check that everything looks right

    Lets compare the gold card to what is entered and check the units before we click and try to run a project.

    Check that your Gold Card Matches the Values you entered:

    Check these 5 other things, then click OK twice to close the windows and save your offsets

    Gold card valuesLightburn offset values entered5 things to check

    If any of the 5 things are not correct, then go back and fix and re-enter the offset values if needed.

There are a few ways to find your scanning offsets. Please see the below sections to find out how.

Find them on your USB Stick

The file referenced below may not be on your USB stick, the process to add the screenshot to the USB started around 2021.

Check the USB stick that came with the machine and navigate to the path shown. Open the image file named after your machine's serial number, those are a copy of your offsets.

1. Look for an Image File (png,bmp) on the USB

2. Use values in Red Box to enter into Lightburn

USB file location

(Search around the USB as the file location can vary)

Offset values from USB image file

Find them on your Computer

If you have previously exported a copy of your offsets or device profile, the offsets can be recovered from that.

Find them with your computers search function to find "*lbso" or ".lbdev" files:

Windows Example (will vary by OS revision)

Mac Example (will vary by OS revision)

Windows search for lbso filesWindows search resultMac search for lbso filesMac search result

Where to Import

If you found a *.lbso File you will import the file in the Device Settings:

1. Click on the Gear\Screwdriver Icon or Edit>Device Settings

2. Import the file you found. Be sure to enable your offsets too

Open Device SettingsImport lbso file

If you found a *.lbdev File you will import it as a new device (new Laser):

1. Click on the Devices button

2. Import the Device File you Found. Use the new device or copy offsets from it to your existing device

Devices buttonImport lbdev file

Locating your offsets

Please check out this Download portal to recover your offsets and other files. If you are still unable to locate them, please email [email protected] so that we may assist.


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