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Applies toAll machinesTopicTroubleshooting
we always test by plugging the camera directly into a usb port on the computer, bypassing and additional adapters, cords, etc... to eliminate those cables and their installation as a variable
Its important to please close all instances of lightburn. then unplug the cam usb and then plug it back in, to reinitialize the cam
then visit https://webcamtests.com/
and try to view the camera there, noting the resolution. it should be ~8mp
If you are are on a mac, permissions have to be granted for lightburn to use the camera
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